It happens. Unfortunately, more often than anyone would like. You are about to process a new batch of fluids or adjust the current load and inventory status reports show that only half of the filters needed are in stock. Your next regular delivery is two months out. A phone call to your vendor reveals they can expedite your next order and it will arrive in six weeks. What do you do? You jump into crisis management mode, determined to figure out – how else can we get filters delivered fast? The answer to that question is now driving your business goal for that batch or shall we say, the cart is now leading the horse. In this article we will discuss options for improving delivery strategies and putting the horse back in the lead.